Frequently Asked Questions

Everything you need to know about our smart agricultural electronics.

How long does shipping take for FarmBot kits?

Standard domestic orders typically arrive within 5-7 business days, while international shipping can take up to 14 business days depending on customs processing.

What is your return policy for electronic components?

We offer a 30-day return policy for unopened and unused electronics. If a component is defective upon arrival, please contact our support team within 48 hours for a replacement.

Do I need a subscription to use the FarmBot software?

No, our core web-based control software is open-source and free to use forever. We also offer optional premium cloud features for advanced data analytics.

Are your sensors weather-resistant?

Yes, all FarmBot outdoor sensors and control units are IP67-rated, meaning they are protected against dust and heavy rain, though they should not be fully submerged in water.

What payment methods do you accept?

We accept all major credit cards, PayPal, and specialized financing options like Affirm to help you spread the cost of your automation equipment.

Does my FarmBot come with a warranty?

Every FarmBot kit includes a 12-month limited warranty covering manufacturing defects in the motors, sensors, and central processing unit.